GE power (now GE Vernova) Outage Management System
From chaos to consistency: a design system that helped ship a quality MVP on time
Project overview
During my time at GE Power, I maintained a design system for a web app called Outage Management System, a software that helps utility companies track real-time network outages and manage repair crews. I also designed some key user flows to ensure critical features were met for MVP delivery.
Impact
Consistency at scale. I maintained and contribute to a new design system, so the team has a single source of truth for UI components and patterns. This ensured a cohesive, consistent product experience at MVP launch.
Smoother collaboration and faster execution. By giving engineers, designers, and product managers a shared visual language, the design system significantly reduced back and forth during reviews.
Better customer onboarding. A consistent UI provided customers with a smoother onboarding experience. It enables new users to quickly learn the ropes and gain confidence with product early on.
Timeline
18 months
(on going during my time with GE)
Role
Designing for design system
Team
Product managers, UX manager, Senior designer, researcher, team of developers and me
Results
91%
Positive customer feedback
1
Source of truth
On time
Quality delivery to customers
Retrospective
To say I learned a lot would be an understatement. Working alongside with other designers, researchers, engineers, and managers gave me a much deeper appreciation for what it takes to build a digital product together. And perhaps the biggest lesson: a design system is never done. It's a living system, one that evolves and adapts as the product, the team, and the users grow.
