Seattle

Hi, I'm Joy

Product designer with an engineering background. I design complex workflows for technical teams, from IT admins to grid engineers and utility dispatchers.

7+ years in B2B SaaS and energy. My Microsoft 365 admin center redesign grew traffic 153%. Now I build AI-assisted design workflows with Claude Code.

Shipped

B2B SaaS

User research

Microsoft 365 admin center

Microsoft 365 admin center

Turning a cluttered IT admin deployment directory into a 153% traffic gain

Turning a cluttered IT admin deployment directory into a 153% traffic gain

Independent work

AI-assisted design

Voice recall for Knowunity

Voice recall for Knowunity

Designing with AI: a working voice-recall prototype in 2.5 weeks

Shipped

Design system

Enterprise

Outage management system

Outage management system

A design system that helped ship a quality MVP on time

A design system that helped ship a quality MVP on time

Shipped

Complex workflow

Desktop app

Phasor analytics

Phasor analytics

Redesigning a data workflow that helped win a customer contract

Visual concept